Microsoft Information Worker Management Pack

Applies To: Microsoft Office, Operations Manager 2007, Operations Manager 2007 R2.

   The Microsoft Information Worker Management Pack monitors the health, reliability, and performance of Microsoft Office applications and certain Microsoft Windows applications such as Microsoft Windows Explorer, Microsoft Internet Explorer, Windows Media Player, Microsoft Mail and Outlook Express.

Objects Discovered by the Information Worker Management Pack

   The Information Worker Management Pack discovers the object types described in the following list in this section. All the objects are automatically discovered by default. You can use overrides to disable objects you do not plan to monitor.

Information Worker Applications	Application Versions
Internet Explorer	5 through 7
Media Player	6 through 11
MSN and Windows Messenger	3 through 7
Outlook Express	Internet Explorer 5 through 7
Windows Explorer	Windows 2000 and Windows XP
Access	Office XP, Office 2003, and Office 2007
Communicator	2005 and 2007
Excel	Office XP, Office 2003, and Office 2007
FrontPage	Office XP and Office 2003
Groove	Office 2007
InfoPath	Office 2003 and Office 2007
LiveMeeting	Internet Explorer 7 and Office 2007
OneNote	Office 2003 and Office 2007
Outlook	Office XP, Office 2003, and Office 2007
PowerPoint	Office XP, Office 2003, and Office 2007
Project	Office XP, Office 2003, and Office 2007
Publisher	Office XP, Office 2003, and Office 2007
Visio	Office 2003 and Office 2007
Word	Office XP, Office 2003, and Office 2007

The Information Worker Library Management Pack provides generic monitoring capabilities that work for all the applications, and specific monitoring capabilities for individual applications.

• Generic monitoring:
• Crash detection
• Hand detection
• CPU utilization
• Memory utilization
• Individual application monitoring:
• Outlook mail access
• Web access
• Data source access

Ref: http://technet.microsoft.com/es-es/library/dd351475.aspx

http://technet.microsoft.com/en-us/library/dd351478.aspx